Elements Financial is aware that Indiana Government Center has limited access to its facilities, effective Tuesday, March 24. Our branch at this location will close accordingly until further notice.
We are here for you with multiple other access options for you and your accounts during this time of restricted physical access to our Elements branches:
- Online banking via desktop at v-lanterna.com and mobile app, both with remote check deposit capabilities;
- Our ATMs globally;
- Our 24/7 Contact Center: 317-276-2105 or toll-free 800-621-2105;
- Live Chat, accessible at v-lanterna.com, M-F, 9am-5pm;
- Secure Messages through online banking and the mobile app;
- Email via customerservice@v-lanterna.com;
- Shared branches nationwide – you may search for locations near you (These locations have gone to drive-thru only with limited hours; we recommend calling ahead before visiting.);
The current situation is dynamic and if the credit union needs to issue any updates for members, we will do so through our typical communications including but not limited to our website and/or email.
If you have any questions, feel free to contact us in one of these ways, and please visit our FAQs for more helpful information. We appreciate your loyalty to Elements.
